Privacy Policy

Bloom Labs, Inc.
Last updated: March 13, 2025

Introduction

Bloom Labs, Inc. ("Bloom Labs," "we," "us") respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website (bloom.diy), our mobile applications for iOS and Android, and our web application (collectively, the "Services").

This policy should be read in conjunction with our Terms of Service, which contain additional important details about your use of our Services.

Information We Collect

Account Information

• Email address
• Name
• Payment information (for paid plans)
• Account preferences and settings

Usage Data

• Generated app code and user prompts
• Interactions with the Services
• Feature usage
• Error logs and debugging information

Automatically Collected Information

• IP address
• Browser type and version
• Device and operating system details
• Timestamps of access
• Visited pages

Analytics and Tracking

We use third-party analytics tools, including:

• PostHog: For product analytics and user behavior tracking (see PostHog Privacy Policy).
• Google Analytics: To analyze website traffic and usage. You can opt-out using Google's Opt-out Browser Add-on.

Cookies and Similar Technologies

We utilize cookies and tracking technologies to:

• Manage user sessions
• Remember user preferences
• Analyze usage patterns
• Improve the overall user experience

You can manage cookie preferences in your browser settings.

How We Use Your Information

Bloom Labs uses your information for the following purposes:

• Providing and enhancing our Services
• Improving platform features and functionalities
• AI model training (with limitations for Enterprise users)
• Processing payments
• Providing customer support
• Communicating important service updates
• Security, fraud prevention, and debugging

Data Sharing and Third-party Service Providers

We share data with trusted third-party providers strictly to support our Services. Data processing practices and protections are detailed further in our Terms of Service.

Enterprise users have enhanced privacy protections, including limitations on data used for AI training. Please refer to our Terms for details.

Your Rights

You have rights to:

• Access your personal data
• Request correction or deletion of your data
• Export your data
• Opt out of certain data processing activities
• Withdraw your consent

You may exercise these rights by contacting us at privacy@firecompany.co

Security Measures

Bloom Labs implements industry-standard measures to protect your data:

• Encrypted data transmission
• Secure storage practices
• Strict access controls
• Regular security assessments and employee training

User Content Visibility

Your content, prompts, and generated code are private by default. Only authorized employees and contractors can access user content for support and maintenance.

If you explicitly make your project public, others can view and remix your content. Private projects remain confidential.

Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

International Data Transfers

Bloom Labs may transfer data internationally within our service provider network, adhering to adequate data protection safeguards.

Changes to This Policy

We may periodically update this policy. We encourage users to review this page regularly. Continued use of our Services after updates signifies acceptance of these changes.

Contact Information

For any questions or concerns regarding your privacy, please contact us:

• Email: privacy@firecompany.co
• Address: Bloom Labs, Inc., 651 N Broad St, Suite 201, Middletown, DE 19709, USA